Shipping & Return Policy

Shipping

When you place your order, you will be given an option to choose a shipping method. Shipping and handling fees are based on the shipping address, weight, and size.

Domestic orders over $150 qualifies for free shipping and we will ship via USPS or UPS at our discretion.


Return Policy

You may return most new, unopened items within 7 days of delivery for a full refund. Shipping costs is non-refundable unless return is a result of our error. Items should be returned in their original product packaging in same brand new condition with tracking number.

For questions about a charge that has been made to your credit card, please contact R4LUS.


International Order Processing

At this time we are only accepting Bank Wire Transfer as a method of payment for International orders.

The information you need to send us a wire transfer is below.

Beneficiary Bank
Bank of America, N.A.
ABA Routing Number: 121000358
Swift Code: BOFAUS3N
Address: 222 Broadway, New York, NY 10038

Beneficiary Account Information
Account Holder Name: ROBOT4LESS
Account Holder Address: 1001 S Brookhurst Road, Suite 103, Fullerton, CA 92833
Account Holder Phone Number: +1 714 525-5913
Account Number: 325010011641

When you are placing your order, please choose WIRE TRANSFER as payment method. After you receive your order confirmation with an exact amount including shipping, you may initiate the bank transfer. Once you have sent your transfer through your bank, please reply to your order confirmation email letting us know that the wire transfer was sent along with the date it was sent. Once we confirm your payment, we will ship your order right away.

 

Pre-Orders

We take pre-orders on soon-to-be-released model kits and modeling tools. Pre-orders will ship out as soon as we receive the item. Any orders containing a pre-order item will ship once all items are received. For example, if your order contains 5 in-stock items and 1 pre-order item, your entire order will ship after the pre-order item arrives.